JOB FUNCTION:

Assists with configuration to support solutions and processes utilizing SAP.  Responsible for resolving functional, configuration, and data errors in the system, providing Level 1 functional support, developing functional documentation and specifications, and coordinating development efforts with the technical resources within the SAP platform.  Works closely with other Lead Functional Analysts/Functional Analysts, functional administrators and business users across the Companies (Hawaiian Electric, Maui Electric, and Hawaii Electric Light) to design, implement and enhance work products and processes.

BASIC QUALIFICATIONS:

Knowledge Requirements

• Knowledge of database management and security concepts and techniques normally acquired through college level courses or equivalent experience.
• Degree in Computer Science, Management Information Systems, Engineering or similar, required.
• Working knowledge of personal computers and web-based programs and related software, preparation of reports, and evaluation new software enhancements.
• Working knowledge of functional area policies, procedures and work processes.
• Working knowledge of SAP profiles and security access for SAP programs and reports.
• Working knowledge of SAP table structures and functions.
• Working knowledge of SAP standard reports.
• Basic knowledge of other related systems that integrate with SAP.
• Thorough knowledge of the principles of information and office technology management normally acquired through college level courses or equivalent experience.
• Working knowledge of utility business, business and/or engineering principles & practices desirable.
• Working knowledge of Unix, client-server/multi-tier, and workstation/PC/Internet/Mobile technologies and systems development.
• Good understanding of application interfacing concepts, basic reporting and database development and support.
• Ability to document and execute an integrated test plan and a user acceptance test plan.
• Ability to maintain status of tasks, defects, issues, and support requests on a daily basis in an appropriate tool.

Skills Requirements

• Familiarity with SAP and SAP related products/technologies related to Enterprise Resource Planning (ERP) and the disciplines contained within Work Management areas. 
• Strong interpersonal skills to direct, influence, motivate and persuade various groups or individuals.
• Skills and abilities to work with a variety of individuals occasionally dealing with sensitive, difficult or confrontational issues and the ability to handle such issues with professionalism by using tact, courtesy, respect and discretion.
• In-depth analytical, computational, organizational and time-management skills to handle various projects.
• Ability to work collaboratively as a member of a team.
• Ability to develop/maintain strong positive relationships with leaders and members of the community and government.
• Demonstrated ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities and strategic direction.  Ability to conceptualize new ideas quickly.
• Effective written, oral, and presentation communication skills.  Ability to speak to groups of various sizes and teach simple to complex skills and processes to individuals and groups.
• Strong analytical, organizational, and conceptual skills to assess complex technical issues, and recommend and implement solutions.
• Able to employ project/program life-cycle techniques (e.g., SDLC) in programming and/or analysis projects for both custom and vendor-supplied software.

Experience Requirements

• A few (1-2) years experience in ERP business processes and/or end user functions in the Work Management area.
• A few (1-2) years experience in project development, implementation, monitoring, evaluation and assessment of SAP based business solutions.
• A few (1-2) years of analytical experience in simple to complex computer systems.

Role: Professional

Number of Vacancies: 1

Work Schedule: Monday – Friday

Work Hours: 7:30 am – 4:00 pm

Location: Oahu, Maui, or Hawaii Island.

Hiring Range: The hiring range for the FUNCTIONAL ANALYST [Req ID 8661] position is $68,300.00 to $85,400.00. The person selected will be placed according to his/her skills and qualifications.