Retail Sales Associate
Full time @Honolulu Cookie Company in Retail Sales Shortlist Email JobJob Detail
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Job ID 21991
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Career Level Open
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Experience Less Than 1 Year
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Qualifications Diploma
Job Description
SUMMARY: Our Retail Sales Associates will provide customer service, product knowledge and sales support for all customers that are consistent with the company’s standard and expectations. We strive to achieve the store and company’s goals/ objectives in service, branding, sales, productivity, and inventory management. This role is the principal liaison between the customer and the store/company.
DUTIES AND RESPONSIBILITIES:
- Adheres to and exemplifies behaviors aligned with company core values:
- We Work with Passion & Purpose (Ho’ohana)
- We Choose to Do What is Right (Pono)
- We Work Together (Laulima)
- We Care (Malama)
- We Take Ownership & Responsibility (Kuleana)
- Fosters a sense of teamwork and collaboration among team members by building an employee culture that is aligned with HCC Values and operating principles. Ensures all employees are treated consistently, fairly, ethically, and respectfully
- Meets and exceeds the company’s service standards and sales goals on a consistent basis
- Acquires the product knowledge information provided by the company to enhance the customer’s shopping experience
- Actively engages with customers to assist them with their product selections by providing thorough product knowledge
- Creates additional sales opportunities by promoting and suggesting other appropriate items
- Consistently follows and abides by the company’s established register and cash handling policies and procedures
- Participates with inventory management functions to include: the receiving procedures, transfers, pricing procedures, product counts and physical inventories as required
- Actively participates and supports the company’s safety and security standards at all times
- Assists in meeting the company’s brand image and housekeeping standards
- Attends and participates in store meetings, company training sessions as required furthering the development of skills to meet the company’s objectives
- Other duties as assigned
EDUCATION/EXPERIENCE:
- High school diploma or equivalent
- 1 to 2 years retail or hospitality sales experience preferred
- Combination of education and experience in the service industry
SKILLS:
- Represents the company brand image and shares aloha to all customers, business partners, and co-workers at all levels throughout the company
- High level verbal communication abilities
- Ability to read and understand various documents, forms, and reports
- Effective customer and people interaction abilities
- Able to add, subtract, multiply, divide, calculate discount percentages
- Able to use a 10 key calculator
- Able to accurately count money
- Valid Food Handler card or attain one.
PHYSICAL DEMANDS:
- Able to stand and walk throughout the scheduled work shift
- Able to lift and/or move up to 25
- Twist body, bend, and reach above head
- Stand on 6ft ladder and reach to shelf
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