As a Common Area Attendant, you will be in charge of ensuring all public areas are clean and maintained according to standards. Provides excellence in service for guests and owners while on the property, responding to guest inquiries and needs. Follows brand standards at all times. Demonstrates commitment and dedication to our service culture and HGV values.

Here’s why you’ll love it here!

We offer an excellent benefits package to our full-time Team Members that include:

• Medical, Dental, and Vision insurance from Day One
• Financial Wellness – 401k plan with company match, Life insurance, Company stock purchase program
• Team Member Travel Program – enjoy discounted rates at incredible properties around the globe
• Generous Paid Time Off Program
• Paid Sick Days
• Team Member Recognition and numerous learning and advancement opportunities
• and more!

Schedule Details:

Our Housekeeping Department operates 7 days per week. The work schedule will be assigned 8 hours shifts between 7 am – 11 pm including weekends and Holidays.

Additional Responsibilities Include:

• Cleans guest corridors, landings, stairwells, vacuums, carpet cleaning and heavy cleaning of all assigned units, offices and public areas, assists in furniture moves in compliance with all standards of quality and productivity.
• Strip checkout rooms of dirty linen and trash.
• Transports clean and dirty linen. Replenishes linen and guest amenities in storage closets. Assists management in maintaining an accurate inventory of linen and supplies.
• Completes deliveries/requests in a timely manner. Ensures all items delivered to the guest rooms are clean and in working order.
• Checks storerooms for availability of cribs, high chairs, pack & play and bed rails and ensure they are in safe condition.
• Ensures all assets and supplies for the department are secured in a neat and orderly fashion in storage areas.
• Promptly turns in all lost and found items after being properly tagged and identified.
• Perform general cleaning duties in public areas (i.e., wipe down stairwells, railings, walkways, trash rooms, maintain all trash bins), and general dusting and deep cleaning of public areas
• Maintain the cleanliness of the Lobby; ensure all glass doors are clean /spotless. The accurate stock level of supplies in public area restrooms and fitness centers
• Promptly report any repair or engineering requests
• Clean pool decks and surrounding areas. Report any safety hazards immediately
• Greet guests immediately with friendly/sincere acknowledgment
• Provide customer service to guests, including providing information about resort services, activities, and local attractions
• Handle other duties as assigned

What are we looking for…

To fulfill this role optimally, you must possess the following minimum qualifications and experience:

• Able to lift up to 75lbs, and push/pull carts of 150lbs
• Basic language communication skills in order to communicate both verbally and in writing with guests, owners, and co-workers, and fully comprehend job assignments
• Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals
• Ability to tolerate environmental factors such as humidity, cold/heat, dust, and noise

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Prior housekeeping experience in the hospitality industry
• High School Diploma/GED

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.